Return Policy
At Golden Bazaar, we strive to provide our customers with the best shopping experience possible. We understand that sometimes a return may be necessary, and we are here to assist you with our hassle-free return policy.
30-Day Return Window
We offer a 30-day return policy, starting from the day you receive your item. This means you have 30 days to request a return if you are not completely satisfied with your purchase.
Eligibility Criteria
In order to be eligible for a return, your item must meet the following criteria:
- The item must be in the same condition as when you received it.
- The item must be unworn or unused.
- The item must have all original tags attached.
- The item must be in its original packaging.
- You must provide the receipt or proof of purchase.
Initiating a Return
If you would like to initiate a return, please contact us at Goldenbazaarshop@gmail.com. Our dedicated customer service team will guide you through the return process and provide you with a return shipping label.
Important Note: Please do not send the item back to us without first requesting a return. Items returned without prior authorization will not be accepted.
Damages and Issues
Upon receiving your order, we kindly ask that you inspect the items for any damages or issues. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.
Exceptions to Returns
While we strive to accommodate all returns, there are certain items that cannot be returned for various reasons:
- Perishable goods, such as food, flowers, or plants.
- Custom products, including special orders or personalized items.
- Personal care goods, such as beauty products.
- Hazardous materials, flammable liquids, or gases.
If you have any questions or concerns about the eligibility of your specific item for return, please reach out to us for clarification.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If your refund is approved, it will be automatically processed back to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at Goldenbazaarshop@gmail.com for further assistance.